Calculating Cost of Quality

Cost of Good Quality

  • Error Proofing
  • Capability Assessments
  • Training
  • Design Review
  • Quality Auditing
  • Inspection/Testing
  • Calibrating Equipment
  • Supplier Assessment

Cost of Poor Quality

  • Rework
  • Scrap
  • Downtime
  • Shortages
  • Re-Testing
  • Re-Designing
  • Stoppages
  • Grievances
  • Recalls
  • Sales Reductions
  • Returns
  • Repairs & Servicing
  • Warranty Claims

Conclusion

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